Crisis Management Solutions, Inc.

CALM

Crisis Alleviations Lessons and Methods

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What is CALM?

"An individual can cause a crisis, but it takes a team to effectively resolve it."

-Jon Bair, MHA

"When we fail to redirect behaviors, we reinforce them."

-Fred Overton, RN, C

By 1999, we had utilized many of the nationally recognized systems of behavioral management.

What we realized was that while each of these programs had merit, no one single program adequately met the needs of the Acute Care Psychiatric setting. Some programs put to much emphasis on physical techniques while others felt that any event could be managed with proper verbal de-escalation, which sadly enough just is not the case.

The CALM Program emphasizes:

  1. Building the Therapeutic Relationship
  2. Active Listening
  3. Early Verbal De-Escalation
  4. Self Protection
  5. Emotional Boundaries
  6. Control & Restraint Techniques
  7. Post Crisis Review
  8. Crisis Response Planning

The CALM Program has been utilized in:

  1. In-Patient Psychiatric Hospitals
  2. General Medical Hospitals
  3. Residential Care Facilities
  4. Nursing Homes
  5. Foster Homes
  6. Day Cares
  7. Emergency Medical Services
  8. Schools throughout the State
  9. Community Based Mental Health Services

Contact Information

Please contact us with your questions, comments, or requests for more information at anytime. You may also utilize the "feedback" page at the top of this website to make suggestions or requests.

Telephone
(210) 391-0251
FAX
(770) 423-6705
Postal address
Po Box 724437 Atlanta, GA 31139
Electronic mail
Training Coordinator: publicrelations@calm.bluedomino.com
Webmaster: publicrelations@calm.bluedomino.com

Upcoming Training Courses

2009/2010 Training Dates to be scheduled shortly

 

Send mail to publicrelations@calm.bluedomino.com with questions or comments about this web site.
Last modified: 03/20/09